" I can't have it for you until Friday. "
" I can have it for you on Friday. "
" This doesn't work for everyone. "
" This works very well for a number of people. "
Someone calls on the phone: " Is Richard there ? "
" I'll try to find him. "
" I'll locate him for you, one moment please. "
" I'd hate to give you the wrong answer. "
" I want to be sure to get the correct answer for you. "
" Hold on a minute while I get something to write with. "
What's the matter, haven't you had the forethought to prepare for a phone call ?
" I'm only the sales girl, " or "I'm just the salesperson. "
Sounds like you are so lowly that no one would want to talk with you.
Instead, " I am confident I can find someone to answer that question for you. "
" Oh gosh, I'm not too sure if I can help you. I guess I'll have to do some checking and
get back with you. I'll try to call you later. What would be a good time ? "
" I don't have an answer to your question right now, but I will check this out
personally and get back to you this afternoon. Would two o'clock be good for
you, or is four o'clock better ? "
" I'll try to reach you later this week. "
" I will reach you later this week. Would Thursday morning be good, or would
you prefer the afternoon ? "
" Can you spell your name for me ? "
What's the matter, do you think the person doesn't even know how to spell his own Name ?
" Please spell your name for me. "
" Can I ask you a question ? "
You already have. If the question is important enough to ask you probably don't need permission.
" How much do you have to spent on this ? "
" How much have you set aside for this investment ? "
" What's wrong with you ? "
" What's troubling you ? "
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